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FAQ - Brides

  • How do I get quotes from vendors?

    After you submit a service request, all vendors in the chosen category will be notified, based on their profile preferences, on your service request. They review the request and will submit a quote, if they chose to participate. Your dashboard will show all your requests and all quotes on your request.

  • Who can see the information on profile?

    Only you can see the information on your profile. If you submit any service requests, they will contain your wedding details from your profile. No one will have access to your contact information. When you accept a quote, the chosen vendor will be provided your contact information so that they may begin to work with you.

  • How do I control my notifications?

    You can control how you want to be notified by updating the notification preference in your profile.

  • After I chose a vendor, can I cancel the work with them?

    After you chose a vendor, what happens next is between you and the vendor. BrideGenie is not associated with any vendors. It only provides a connection between a vendor and the client.

  • Is there a fee to participate?

    No. There is no fee to register nor is there any fees to submit request for services.

  • Why do you need my contact information?

    Your contact information will be used to connect you and the vendor you have chosen for your service(s).

FAQ - Vendor

  • How do I get requests from brides/clients?

    Based on your profile preferences, you will get notified on the service requests automatically as soon as they are submitted. Your dashboard will show all available requests as well as any quotes you have submitted.

  • How do I control my notifications?

    You can control how you want to be notified by updating the notification preference in your profile.

  • After I submit a quote, can I cancel the quote?

    You will not be able to cancel your quote, but you still have the choice to cancel the work with the bride. That will be between you and the bride/client.

  • Is there a fee to participate?

    There is no fee, at this time, to participate.