FAQ - Bride
How do I receive quotes from vendors ?
After you submit a service request for a category, all vendors that meet your criteria will be notified. They can review your request, submit a quote, and message you with additional questions. You can view your events, service requests, and quotes on your dashboard."
Who can see my information ?
Only you can see the information on your profile. Your information will be shared in two scenarios:
- When you submit a service request, matched vendors will be able to view your wedding details on the request
- After you accept a quote, the chosen vendor receives your contact information so that they can contact you to finish the booking process.
How do I control my notifications ?
You can control how you want to be notified by updating the notification preferences in your profile.
Can I cancel my work with a vendor after accepting their quote ?
You will have to do this outside of BrideGenie. After you accept a quote, the vendor will contact you outside of BrideGenie to finish the booking process. BrideGenie is not associated with any vendors, and only facilitates the initial connection between a vendor and the client."
Can I edit my service request once I have submitted it ?
To accomodate vendors that have already quoted on your service request, you can only edit the service request BEFORE you receive your first quote from a vendor.
How do I access BrideGenie ?
- You can access the marketplace either via our web app (https://www.bridegenie.com), IOS app, or Android app (releasing in Fall 2022)
- You can register with an email & password or via your Google/Facebook account.